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SHOP WITH CONFIDENCE WITH US! CHRISTMAS ORDERS MUST BE PLACED BY NOVEMBER 15, 2008 FOR CONTINENTAL USA DECEMBER DELIVERY
CANADA AND INTERNATIONAL DEADLINE IS NOVEMBER 1, 2008
Ordering Information
Shipping Fees
- Shipping fees are for the continental United States only
- Hawaii, Alaska and International purchasers, contact info@grannyinthewoods.com for further information regarding shipping rates
- We may consider combined shipping on selected products, please contact us for further information
YOUR ORDER IS SAFE WITH OUR SECURE SHOPPING CART
Payment InformationWE accept Paypal, money orders or cashiers checks
You do not have to have an account to use Paypal, which accepts all credit cards.
Payments By Check or Money Order
- If you choose to pay by money order or cashiers check (NO personal checks), please contact us for the payment address.
- All money orders and cashiers checks will be subject to
verification by our bank before order is mailed. This process may take 5-7 days.
Shipping
- Our standard shipping rates are computed using the calculated
weight of your order, rounded up to the nearest whole pound, and based
on the actual published rates by our carriers.
- Mail order shipments usually take 5-7 days AFTER funds have been verified. You will be notified via email when you order ships
- Granny In The Woods is not responsible for shipping delays due to severe weather and other causes beyond our control.
- Shipments are made via UPS or USPS within the continental United States upon verified payment confirmation
- We include $100.00 of insurance at no charge when shipping UPS and insure all USPS outbound packages shipped to the purchaser
- We
will not be held liable for lost or damaged items by the United Parcel
Service or the United States Postal Service
- Lose or damage is a RARE occurance, however, in the case of loss or
damage, please contact us immediately. We will work with the purchaser to resolve issues regarding the loss or damage and submit
any necessary claims
Return Policy
- Please select purchases carefully!
- We make every effort ot provide
quality pictures, detailed information
- ASK questions prior to making a purchase. make the subject line- Product Info Question
- Contact Us
Terms and conditions:
Our products are designed by artists and craftsmen , in most cases are One Of A Kind and unique, therefore we must ask that the buyer follow the terms and conditions set forth by Granny In The Woods. They are similar to what you may expect to find at some retail stores. We feel the buyer should know within 24 hours if the purchase is acceptible.
- Buyer must notify seller within 24 hours of recieving purchase if the item is be returned.
- Contact us FIRST for a Pre-authorization number, items without a pre-authorization number and instructions will not be accepted
- Returns to The Rustic Peddlers Barn are only accepted with a pre-authorization number, requests must be made with 24 hours of buyer recieving purchase. NO EXCEPTIONS. Contact therusticpeddlersbarn@msn.com
- Product must be returned with 7days after you receive it, no exceptions! Please note: We track out bound packages
- Return items MUST be insured to the full value of the purchase
- The returned item must be original condition AND in the original shipping container, no exceptions!
- Beads and jewelry designs may be returned
for exchange or store credit ONLY.
- A 25% re-stocking fee applies on ALL returns plus a $5.00 administrative fee
- Returns not returned within the 7 days will be charged a 35% restocking fee plus a $5.00 administrative fee.
- If the item smells of cigeratte smoke when we recieve it, there will be a $10.00 cleaning fee charged.
- If the item has been damaged, stained, taken apart, or otherwise is not in ORIGINAL condition. There will be NO refund!
Enter the email address used when you purchased your products, along with your order number, to view your order details.
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